Shipping & Delivery
Secure, tracked delivery of your luxury items worldwide
Free Standard Shipping on orders over R5,000
South Africa Delivery
Standard Delivery
R150
Reliable tracked shipping for all local orders
Express Delivery
R350
Priority shipping for urgent orders
Next Day Delivery
R500
Order before 12pm for next day delivery (Major cities only)
International Shipping
| Destination | Delivery Time | Starting From |
|---|---|---|
| SADC Countries | 7-10 Business Days | From R450 |
| Rest of Africa | 10-14 Business Days | From R650 |
| Europe & UK | 7-12 Business Days | From R800 |
| USA & Canada | 10-14 Business Days | From R900 |
| Rest of World | 14-21 Business Days | From R1,000 |
* International shipping costs are calculated at checkout based on package weight and destination. Customs duties and import taxes may apply and are the responsibility of the recipient.
Delivery Information
Processing Time
Orders are processed within 1-2 business days. Each item undergoes a final quality and authentication check before dispatch.
Tracking Your Order
Once dispatched, you'll receive a tracking number via email. Track your order through our website or the courier's tracking portal.
Signature Required
All orders require a signature upon delivery for security purposes. Please ensure someone is available to receive the package.
Packaging
Items are carefully packaged in premium, discreet packaging to ensure they arrive in perfect condition. Gift packaging is available upon request.
Insurance
All shipments are fully insured against loss or damage during transit at no additional cost to you.
Delivery Attempts
Our couriers will attempt delivery up to 3 times. After 3 failed attempts, packages are returned to our warehouse.
Important Notes
- • Delivery times are estimates and may vary during peak seasons or due to unforeseen circumstances.
- • We do not ship to PO Boxes for security reasons.
- • Remote areas may incur additional delivery charges.
- • For any delivery queries, please contact our support team.